Do you need any special tools to replace this screen?

not really, unless you consider a 7mm socket or plastic pry tool "special".

Will I need to go to the dealer to have the radio "unlocked" after I put it back in?

This is a direct swap replacement, no programming or coding or dealer visit needed. Simply follow the included instructions and you will be all set! Thanks for the inquiry

My screen appears melted under the screen someone said it was the digitizer will this be the fix for me? Or do I have to buy something else?

Hi, this is a known defect with the CUE systems due to the gel center layer of the factory screens evaporating over time and causing a melted/cracked appearance. All you need is a CUESCREENS replacement touch screen and you will be like new again. Feel free to contact us with further questions.

My cue screen flickers n changes stations by itself n screen locks up will changing the screen fix this ?

It sounds like you are experiencing two separate issues. The changing stations and locking up is most likely a touch screen malfunction which this product will resolve, but if the LCD display is also flickering or dropping out, I would check your battery first and make sure it is fully charged and healthy. I have seen weak batteries cause many display issues.

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🚗 Upgrade your Cadillac’s brain with precision touch mastery!

TRUSTED BY 100 000 DRIVERS - Triple quality tested and backed by a lifetime guarantee, join a community of Cadillac owners who refuse to settle for less.
ANTI GLARE PROXIMITY SENSORS - Advanced sensors reduce glare and improve visibility, keeping your screen sharp and safe under any lighting condition.
HASSLE FREE INSTALLATION KIT - Comes with a professional-grade toolkit and step-by-step guide plus online video support—DIY or pro-approved, no guesswork needed.
SEAMLESS OEM FIT FUNCTIONALITY - Perfectly engineered for 2013-2020 Cadillac models including ATS, SRX, XTS, and Escalade to restore original infotainment brilliance.
GEL FREE DESIGN FOR LASTING CLARITY - Eliminates interlayer stripping issues, ensuring crystal-clear visuals and enhanced touch sensitivity that outperforms the original.

The Cuescreens Cadillac CUE Premium Touch Screen Replacement is a gel-free, ultra-responsive LCD designed to flawlessly restore infotainment systems in 2013-2020 Cadillac models. Featuring OEM-grade fit, anti-glare sensors, and a professional installation toolkit, it undergoes triple quality testing to ensure long-lasting performance and reliability, backed by a lifetime warranty.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Brand	Ultima Industries
Model	Cadillac CUE Premium Replacement Touch Screen 2013-2020
Package Dimensions	25.1 x 17.3 x 5.21 cm; 439.42 g
Item model number	5841849960
Is Discontinued By Manufacturer	No
Position	Center
Item Weight	439 g

Cuescreens Cadillac CUE Premium Touch Screen Replacement - Dual Mode, Gel Free, Ultra Responsive Display with Professional Grade Toolkit & Installation Guide - Fits OEM 2013-2020 Models - Lifetime

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