Why is this headset in a bag?

We use reusable, resealable, and recyclable poly bags for this headset. The poly bag reduces single use plastics in packaging and is perfect for storing the headsets when not in use.

Why can't I hear myself when I talk?

These headsets do not monitor the input into the headset audio output. Monitoring playback can typically be achieved in computer settings.

Is this a good headset for work?

This headset is designed for the classroom setting in mind and is ideally suited for K-12 head sizes.

How do I update my drivers?

These headsets use computer manufacturer provided drivers. To update your computer drivers you will need to contact the computer manufacturer for support.

Why isn't my microphone working?

AC-5002 uses a TRRS plug for audio and mic and must go into a combo headset jack. If your mic isn’t working, make sure it’s not in an AUX/output jack. With separate audio in/out ports, use a 3.5 mm Y-adapter to split mic and headphone connections

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🎧 Stay connected, sound sharp, and never miss a beat!

BUILT TO LAST - Tangle-free braided cable and durable materials designed for daily professional and educational use.
CUSTOM COMFORT FIT - Adjustable headband and leatherette ear pads ensure all-day comfort for any head size.
FOCUSED COMMUNICATION - Unidirectional noise-canceling microphone filters out distractions so your voice stands out.
UNIVERSAL COMPATIBILITY - Plug-and-play 3.5mm single combo jack works seamlessly with PCs, Macs, tablets, and smartphones.
CRYSTAL CLEAR AUDIO EXPERIENCE - Padded ear cups and stereo drivers deliver immersive sound for work and play.

The Cyber Acoustics AC-5002 Stereo Headset features padded ear cups, an adjustable headband, and a unidirectional noise-canceling microphone for clear communication. Its universal 3.5mm single combo plug ensures compatibility across multiple devices including PCs, Macs, and smartphones. Designed with durable braided cables and easy plug-and-play setup, it’s perfect for professionals, students, and remote workers seeking reliable, high-quality audio.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

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Model Name	Cyber Acoustics AC 5002
Connectivity Technology	Wired
Wireless Communication Technology	Bluetooth
Included Components	Headband
Age Range (Description)	Adult
Material	Faux Leather
Control Type	Noise Cancelling
Cable Feature	Detachable
Item Weight	4.8 Ounces
Customer Package Type	Standard Packaging
Number of Items	1
Item model number	AC-5002
Is Discontinued By Manufacturer	No
Color Name	Black, Blue Accents
Connector	Cable
Hardware Interface	3.5mm Audio
Material Type	Faux Leather
Size	Single Unit
Hardware Platform	Laptop, MP3 Player, PC, Smartphone, Tablet

Stereo headset SingleComboPlug

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