Quality Management Demystified Paperback – Illustrated, January 2, 2006

Written like a text book and offers information in a format useable from top management down to the worker on the production line. Covers basic quality principles and history of quality improvement. Quizzes after each chapter with answers in the back of the book. Fits nicely with Lean Six Sigma, Total Quality Management and Statistics with slant towards making it right the first time.

Just like the title indicates, this is a clear layman's read but with all the detail you need to get a solid grounding in Quality Management. I recommend this book to all co-workers who attend my quality workshops, and always get positive feedback. One of my favorite go-to texts for fresh ideas and approaches to presenting a rather technical subject matter.

This is an good guide to the topic of Quality Management. It is well written and contains a plethora of basic information. It is a good starter for someone who wants to become acquainted with the subject, but more detailed books would be required to initiate, create, and maintain a quality environment. The book was in great condition and arrived on time.

Great book for someone just starting out in the field! It was easy to read and the little review quizzes were helpful.

Gives a comprehensive view on Quality Management

It is a book easy to understand, however it is more kind of like oppinion oriented than fact oriented.

Content. Structure. Organization up to DeM standard. Love that consistent quality.

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