Color:Black One year with prompt and friendly customer service. Inquiries will be replied within 24 hours. Buy with confidence. Tips: Avoid the earbuds constant falling out of your ear. 1. Choosing right size of ear tips and using ear hooks. 2. Insert the earbuds into your ear and rotate to fit comfortable. Following condition will affect Bluetooth signal transmission of earbuds: 1. The distance between the earbuds and Bluetooth device is at the edge of the Bluetooth parable distance. 2. Transmitted signals encounter obstacles or human body blockage. 3. There are high-power electronic devices nearby. 4. There are other Bluetooth devices and are being turned on/off nearby. To resume stable connection, try to avoid the above conditions and do the pairing again. Note: RESET COULD FIX THE BELOW ISSUES 1.Pairing Issues- the left earbud and the right earbud can’t connect with each other; 2.Connecting Issues- the left or right earbud loses connection frequently. Technical Specifications: Dimensions: Earbuds 0.94 x 0.65 x 0.5in / Charging Case 3.0 x 1.65 x 1.2in Weight: Earbuds 4g Capacity: Earbuds 50mAh / Charging Case 500mAh Playtime: 3-5H Call / 3.5H Music / Up to 16H with charging case Bluetooth Version: 5.0 Operation Range: 10m / 33ft Waterproof Rating: IPX5 Supported Profiles: HSP / HFP / A2DP / AVRCP Advanced One-Key Control Tap: Answer/Hang Up; Play/Pause Double Press: Left for Previous; Right for Next Long Press for 3 seconds: Siri Voice Command Long Press for 5 seconds: Shut Down What’s in the Box: 1 x Pair of wireless bluetooth earbuds 3 x Pair of earplugs (S / M / L) 1 x Pair of earhooks 1 x Portable charging case 1 x Micro USB charging cable 1 x User manual 1 x Gift box
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