BT Premium Whole Home Wi-Fi, Pack of 2 Discs, Mesh Wi-Fi for seamless, speedy (AX3700) connection, Wi-Fi everywhere in small to medium homes, App for complete control and 3 Year warranty
T**S
I love these... An updated reveiw
UPDATE (December 2020): So, I originally had worries that these wouldn't last, considering how often they crashed and how hot it could get. Thankfully, after several software updates, they've been going strong. Even through the summer of 2020 (33 celcius days), they've felt warm, but never overheated. Though sadly, the set-up has not been improved. I did have to reset the devices once (again) since the updates as everything did crash in the night... around October. During that set-up, it was once again a huge pain to set-up everything, again. There is no improvement in that regard. Due to the heating not really a concern, I'm increasing the score. I'd like to give this 5 stars, but as the set-up is still not fixed, and I did have to restart two months ago, I cannot go that high. So a middle ground of 4 stars seems apt. Now, onto my original review:_____First, I'm writing on a touchscreen. So I apologize for any grammar or spelling mistakes made. Getting past that, let me review this Mesh network with my usual pros, cons and neutrals.Pro::+ Unpacking the device is a nice experience. You feel like you're getting a premium product with this. Each thing is packaged neatly, in its own container, and organised for an easy setup.+ The devices look nice, not standing out too much, and seem to leave room for ventilation. Just a shame we couldn't get one in black, or walnut to go with cabinets.+ WiFi signal is MUCH better than what I was getting with my virgin router. Once set up I was getting 200+Mbps, easily. Even at the far ends if the home, near the toilet where the Virgin router failed, this got a stable 40Mbps.+ Open source software, that DOES NOT require signing go to a sketchy terms and conditions (T&C) and Privacy Policy. This is the only Mesh I've found with this, and it is absolutely fantastic.Neutrals:+/- Only two Ethernet ports. This is not great for those with lots of wired devices. Though if you do, you're likely using a Switch.+/- The setup was a bit mixed. For the first node, things were a real annoyance. The first node kept failing to connect to the app, I had to reset, and repeats the process. The thing took neatly and hour to complete the to various issues. Then the 2nd and 3rd nodes were easy, even if the instructions were wrong. When turned on the devices quickly went into WPS mode, where the instructions wanted me to press a button. It seems that by pressing the button the sync kept failing. Just go through the set up on your phone, but ignore pressing the WPS, it is just less hassle.+/- The setup and maintenance of these devices seem to require the app. I'm getting no web interface, which is a shame if you don't have an Android/IOS device. You shouldn't be forced to require this, and a web interface can be so much more useful. I shouldn't need to use my phone just to check/do something.Cons:- Now I find this very disappointing, but the main device, hooked to the router seems to loose connection and/or crash. Almost daily I find the device looking like its switched off, even though it is on. It's given of no light, and is warm to the touch. I need to turn the device off and on again for things to start working as normal. So its an easy fix but annoying.- Another issue, but much less common. The other nodes sometimes loose connection to the main one. I need to go into the app and restart the network to fix this.Both these cons seemed to appear after a day or so of use. I've had these now for a while, and I'm afraid these could lead to further problems down the road. If these are crashing now (possibly due to heat), in winter, what's it going to be like in the summer. When that time comes the returns period would have ended for me. So I don't know whether I want to chance it. Plus if the device is faulty now, what about further down the road. I love the privacy and open approach to Mesh, which will lead me to look at BT products in future, but right now, these devices aren't up to scratch.Thank you for reading my review. I hope you've found it helpful. Have a lovely day :)
W**?
Rapid WiFi now pushed throughout our home!
Rapid WiFi now pushed throughout our home! Waited a few months for this system to be released and so glad I did. We have a house which is long and narrow. Our fibre comes in at the front where the router is and the WiFi was forever dropping out in the extension at the far end of the house, in the back garden it was none existent. This 3 disc set up is all we need. The triband AX3700 title is a slight misnomer. My understanding is that the ax protocol is used for the backhaul disc-to-disc data, whereas the disc-to-device protocol uses ac. Regardless, the effect is the ability to effectively have discs with excellent connections spread around your home, which then allow fantastic WiFi connectivity to your devices. Only one disc has a good rather than excellent connection, but this is the one in our extension which is through a load bearing internal wall and the previous external double skin brick wall, and this still offers stable superb WiFi speeds from it. The app is excellent and setup a synch. It isn't cheap, but when we pay circa £50/month for our broadband/TV/phone package it now means we can make the best use of it. Winner!***Update 27th March 2020***After latest firmware update all 3 discs now have an "excellent" connection.In response to the majority of none positive reviews I read - we have a virgin media superhub 3 and have no problems at all. At one point I did think might be best to put it in modem mode (thinking less WiFi around may clean up the signal out of Ethernet connected disc). However the ethernet connected disc really didn't like that and would not connect reliably. Once changed it back to router mode though all is absolutely fine again. I have just "forgot" my virgin network from our devices to stop any rogue attempts by devices to connect with that. Not that they would though as the BT premium network is so strong and dominant everywhere.
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