John Boos Chop-N-Slice Series Rectangular Wooden Maple Cutting Board 18”x12” – 1.25” Thick, 8-lb Reversible Butcher Block with Eased Corners & Edge-Grain – Made in The USA

Very disappointed in the finishing of this board. I can see why people rate it poorly. I was skeptical when reading others' reviews as I figured they were anomalies but the board that I received today absolutely does not live up to the quality that one would expect from a John Boos board. This board is quite rough on both cutting surfaces and is very rough on all edges, with one edge even looking like it hasn't been sanded down at all. Parts of the cutting surfaces haven't been treated with the "mystery oil", or they're just so rough that the oil couldn't penetrate properly, as well there are little soft splinters sticking out. Truthfully I could go to The Home Depot, buy a beautiful piece of untreated maple, sand it down and finish it with a good quality Walnut oil and it would be better than this one. Of course I could always sand this one down and oil it but I should not have to on day 1! I rarely write poor reviews but this product definitely deserved one. It's a piece of unfinished wood with a nice name on it. Go to HomeSense or Winners and buy a block there, it will undoubtedly be finished better.

I purchased the Boos cutting board in January of 2023. I read on how to "take care" of the board based upon the company's suggestions. I left it out on a granite countertop, not just for usage but also to avoid warping. They also recommended to use their oils and creams which I bought and used. Sounds stupid, but I never put it in the dishwasher, soaked or left it in water. I basically cleaned it with a minimal amount of water, soap and a sponge. Here we are almost 2 years later and the board is warped and splitting at 1 of the seams. I called Boos customer service and lets say their is very little service. The woman I spoke to seemed like I was bothering her and she indicated the warranty is not valid and indicated all the things I probably did or didn't do to preserve the integrity of the board. HUH??? I explained in detail that I followed ALL of their directions even the oils. What's worse I made a comment that I guess I will just trash it and she laughed and repeated the warranty is not valid. I don't expect anything for free or refund but what I did expect is to take ownership of a product that is either not made well or it defective, especially it can't uphold a sponge. Side note, after I purchased this board I purchased a different board from another company (nothing fancy or expensive) and guess what... it's still in excellent condition!! Sadly I will not buy, recommend or purchase the Boos board again.

The parcel arrived well packed. I did not notice the cracked area until after washing it. Seems like the chopped board have been left in stock for some time. I will continue to use it and see when it will break into halve.

Horrible board. Barely used and already showing signs of wear and tear.

This is a big heavy piece of lumber. I really wish that it had cuts in the side for picking it up as my wife won't use it as it's too heavy for her to move around. I'm going to find a woodwork shop that can cut some handles in the sides.