Hi. Which courier do you use? We've had issues with couriers in the past who wouldnt actually deliver the goods we had paid for?

Hi,We use a company called "DPD" for deliveries, we have found them to be the most customer friendly recently, and if you put your mobile no. on the order then they will txt you an arrival time. I hope that is ok.RegardsRichard

Hi how often do you need to change the water using the clear water?

It is not a case of changing the water when using chlorine: it is a case of ensuring the right strength of chlorine in the water to maintain a bacteria free pool (or spa). If maintained at the correct levels you should not need to change the water during a season (of perhaps 4 - 6 months) although an occasional 'shock' dose may be required, depending upon how heavily the pool (or spa) is used. Be careful NOT to overdose as this has potentially serious health implications. To ascertain correct levels I use a ClearWater dip stick every couple of days or so which also checks for pH and alkalinity, both being important for 'healthy' water.I have a Bestway Lay-Z-Spa Vegas and usually dose 9g of chlorine after use, so a 5kg purchase lasts ages! I have needed to use 'shock' treatment (using up to 20 times normal dosage) perhaps 3 times a season, but levels MUST be checked for safety reasons before allowing people back into the pool.You could, of course, change the water every couple of days ..... what a complete waste of a valuable resource that would be, not to mention the time to fill it and energy required to reheat it. Hope this has helped :-)

HI what is the difference between this and clearwater 20g tablets... The tablets work out at more than double the £ per kilo, do you have to use more?

Hi, if you are using it in a hot tub, in my experience you use less....between 5g and 10g per day. You pay a premium for tablets for convenience. With the granules you have to measure out 1 or 2 teaspoons into a jar of water from the tub, stir it till it dissolves and tip it back in. Takes about 30 seconds.

Hi. Is it true that this is not an original product?

Thank you for your question. we can advised this is what Bestways advised to use on the Lazy spa. Best regards

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Clearwater Chlorine Granules for Hot Tub Spa and Swimming Pool Water Treatment for Rapid Disinfecting and Cleaning, Pail, 5 kg, White

Clearwater Chlorine Granules for Hot Tub Spa and Swimming Pool Water Treatment for Rapid Disinfecting and Cleaning, Pail, 5 kg, White

Product ID: 205001912

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Details

Brand
Clearwater
Item weight
5 Kilograms
Item form
Granular
Product benefits
Kill Bacteria
Number of items
1

⚡Rapid dissolving action

🧪Stabilized chlorine formula

🛡️Kills 99.9% bacteria

Description

🛁 Dive into crystal-clear confidence with every splash!

BULK 5 KG PAIL - Generous quantity designed for regular maintenance—stay ahead of water quality issues.
HYGIENE YOU CAN TRUST - Effectively kills harmful bacteria and organisms to keep your spa and pool pristine.
INSTANT CLARITY BOOST - Fast-dissolving granules get to work immediately—no more waiting around.
EFFORTLESS APPLICATION - Clear, easy-to-follow instructions ensure perfect dosing every time.
PRECISION CHLORINE CONTROL - Maintains optimal chlorine levels (1-3 ppm pools, 3-5 ppm hot tubs) for safe, balanced water.

This 5 kg pail of stabilized chlorine granules rapidly disinfects and cleans hot tub and pool water by maintaining precise chlorine levels and eliminating harmful bacteria. Its fast-dissolving formula ensures immediate action, supported by easy dosing instructions for hassle-free maintenance.

Specifications

Product Dimensions	30 x 30 x 20 cm; 5 kg
Part number	CH0040
Department	Unisex
Manufacturer	Clearwater
Item model number	CH0040
ASIN	B0895TR2WF

Reviews

A**R

Top quality

High quality and easy to use top products

22.07.2025

A**C

Good value

Sent promptly and a good size.

1.08.2025

C**N

Great product

Excellent product, arrived on time and reasonable price.

8.08.2025

V**E

Fine does what’s needed

1.07.2025

A**R

Good value

Good value quick service

30.06.2025

M**T

Good product

Arrived quickly, well packaged, works well, recommend seller

29.07.2025

J**L

value

good price

31.05.2025

A**R

Above ground pool

I like this better than the tablets some of the tablets I've bought wouldn't disolve

3.08.2025

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