The 15 Fundamental Laws of De-escalation: How To Put Out Fires, Not Start Them Paperback – May 18, 2020

I picked this book up off a desk at a crisis call center where I volunteer. I read the whole thing in between calls on my shift. Bought my own copy. I love that it is short, to the point, and offers common sense advice...not just to people in settings where they encounter confrontation, but for people who encounter people. There is one law that resonated with me in particular, Seek Harmony, not Balance. I am always trying to provide balance to my spouse when he is hot about some topic at hand...which drives him crazy, and makes him feel not heard. Instead, learning to seek Harmony in those situations allows him to be heard...and I don't have to compromise my own thoughts and feelings in that moment. Priceless advice.

Good book with helpful de-escalation techniques and tips for dealing with various situations. I highly recommend this book for anyone dealing with difficult situations.

The book is very easy to read and understand, very informative and helpful incites. A must have if dealing in confrontational environments.

Great book, I recommend if you are in to criminal justice/ law enforcement

Just finished reading The 15 Fundamental Laws of De-escalation: How To Put Out Fires, Not Start Them. I will be using the Laws in my personal and work life and they will definitely help me. Brendan is great at what he does and made this book a very interesting and informative read. He writes from experience and I can say this because I knew him when we were trying to figure our life paths out and can say he has come a long way and people are lucky to have his lessons and experiences to learn off of. I will definitely recommend this book to all my friends!

This book should be called a pamphlet. There is some decent info in it, but if you googled "de-escalation techniques", youd probably learn everything in this book for free.

This book is not a big read but it speaks volumes on how to read between the lines on what people are really saying . How to communicate effectively in a hostile environment. But most importantly it helps you become effective in life .Buy this book. Don't read it once . Study it and apply it. It is a reference you will go back to again and again.

Mr. King has been able to gather and clarify this list to make it easy to read, understand and utilize. Great to have on hand and review, especially if you are faced with the task of de-escalating others often.