Hair Color Our hair is non-dyed and collected from donator directly. The color of each bundle varies a little. It arranges from black #1, dark brown #1b to brown #2b. As we all know the longer hair the lesser nutrition will reach to ends and usually virgin hair ends are lighter than top and middle. Split/Dry Ends Split Ends--When donator's hair is longer enough, the lesser nutrition will reach to the ends.So split ends are really normal, CAN'T be avoided, especially when hair is longer than 18''! ONLY processed and acid bath hair have no split ends at all. Dry Ends--Our hair may be a little dry after high temperature steam processed, especially the longer virgin hair. With right products like the suitable shampoo or oil to condition the hair, it will help a lot. Nits/Eggs We do have nits/eggs quality control. The raw hair with nits and eggs are selected out before packing. So we promise 99.5% products are no nits and eggs, if there is one bundle we have left out, we do accept refunding or replacement. Gray Hair Virgin non dyed hair have few strands gray hair inside, we usually pick the gay hair out before packing, but please kindly understand there might be some minimum existing in the bundle and please pick the few strand out yourself. Thank you very much! Corn Chip Smell Promise no corn-chip chemical smell, our hair is 100% chemical-free, we do not only care about beauty but also our customer's health! But we do wash the hair when we produce it, and it may have local shampoo smell on it.
Trustpilot
2 months ago
2 weeks ago
