Artcome Japanese Zen Sand Garden for Desk with Rake, Stand, Rocks and Mini Furnishing Articles - Office Table Accessories, Mini Zen Sand Garden Kit - Meditation Gifts

When I got the product, some of the pieces were broken. However, inside the box, there was a contact number in case any other pieces were broken and I contacted them. It did take them a week or two to respond but once they did, they shipped me a free new one and let me keep the old one as well. Since I had a good experience with their customer service line I believe that the product should be five stars.

Very fun! Helps me relax when my panic disorder spikes. Only thing is the cherry blossom tree doesn’t stand up by itself. I have to prop it up with the rocks. Also if you’re wondering what the brush is for, it’s to brush the sand off the bottoms of the decorations before you set them on your table for redecorating.

Artcome Japanese Zen Sand Garden for Desk with Rake, Stand, Rocks, and Mini Furnishing ArticlesI bought this set twice since the first one was so nice. The black rocks are nicely polished and smooth, but the second set had a broken piece and aren't quite as nice.) The figurines are nicely done. (The second set had 2 small spots of red paint beside the blue water, which is a bit distracting.) You shape the wired tree yourself. Bits of pink fluff had fallen off all over the place (could be wrapped to prevent this) so I had to extricate some off the moss rock and clean up the rest of the things. The sturdy metal tray has a nice pattern so it could have other uses. The tools are of OK quality. I had to glue the separator in place on both of the rakes that have extremely thin tines. There was an enclosed thank you note saying that if anything came broken to contact them, so the company would seem to try to have good customer service but I didn't contact them. (I have rocks and I'm going to just deal with the red paint marks.) I gave it 4 stars because of the issues above. I am happy with my zen garden.

The product and little accessories are beautiful! Unfortunately, my tray came cracked; however, customer service made it so easy to get a replacement. I emailed them a photo and they sent a new tray to me right away, no return required. I appreciate customer service like this and believe it should always be recognized. I look forward to chilling out and raking some sand once my replacement part is delivered.

Got this for my daughter's 15th birthday and then didn't see her for an hour while she set it up and used it. She did glue the tree down as it just falls over. She loves this zen garden!

Long talks with customers, calling other agencies, waiting on hold... great to pass the time with

I was so excited when I opened the garden, I did see in the reviews it came damaged, I usually have good luck with that, but not this time. It had a small crack wich allowed the sand to leak

really cute, added my own crystals. really relaxing and pretty on my desk.

Love this zen garden, includes white sand, 3 different rakes and cute decorations. Love it for meditations and creativity

Es tal y como lo describen. Llego antes de lo esperado.

Rien a dire.Conforme à la description. Arrivé en temps voulu et bien emballé.

The media could not be loaded. I collect Japanese things so getting this garden felt really special and I think it’s the best thing in my Japanese shelf I recommend getting it it is very good quality and you can brush the sand in the garden to make patterns.

Das Produkt ist schön, aber der Moos Stein hat kleine Haare im Sand hinterlassen.