the 12U cabinet with the steel mesh door at 31" deep. what are the actual exterior dimensions with and without the casters?

The RK1233BKM is 33.6" deep, 23.6" wide, and 25.2 tall". With casters, it is 28.1" tall Matt, StarTech.com Support

What is the depth of the included 1u fixed shelf? (for the 18u - 31in deep enclosure - rk1833bkm)

The 1U fixed shelf included with RK1833BKM is 10" deep. Sam, StarTech.com Support

Does anyone know of a way to buy keys....naturally they got lost? Any help is greatly appreciated.

If the keys were not included in your package, please reach out to us to arrange for a set. We have phone support (1 800 265 1844) available from 7 am to 9 pm ET Monday to Friday, or you can connect with us via live chat from Monday to Friday 7am to 9pm ET. If the keys were lost after the fact, you would need to contact a locksmith for assistance. Brandon, StarTech.com Support

Does it ship with mounting screws and bolts? What types of screws/bolts does it require if more are needed?

Yes, the RK1833BKM includes 75x M6 cage nuts and 75x M6 screws. Atha, StarTech.com Support

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🚀 Elevate your IT game with the rack that moves as fast as you do!

READY OUT OF THE BOX - Includes 50 M6 cage nuts, screws, 1U fixed shelf, and cable management straps for seamless setup.
CUSTOM FIT FOR YOUR GEAR - Adjustable mounting rails from 1.8" to 29.8" depth ensure perfect compatibility with all your servers and switches.
ROLL ANYWHERE SECURE EVERYWHERE - Pre-assembled with heavy-duty casters and leveling feet for effortless mobility and rock-solid stability.
BUILT FOR IT PROS BACKED FOR LIFE - EIA/ECA-310-E compliant with a 5-year warranty and 24/5 multilingual tech support—because downtime is not an option.
BREATHE EASY WITH VENTILATED DESIGN - Lockable mesh doors and vented side panels maximize airflow to keep your equipment cool under pressure.

The StarTech.com 18U 4-post server rack cabinet offers adjustable mounting depth from 1.8" to 29.8", supports up to 992.2 lbs of IT equipment, and comes fully assembled with casters for easy mobility. Featuring lockable mesh doors and vented panels for optimal airflow, it includes essential mounting hardware and cable management accessories. Designed for professional IT environments, it complies with industry standards and is backed by a 5-year warranty with expert technical support.

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Brand	StarTech
Product Dimensions	85.34 x 59.94 x 90.42 cm; 58.97 kg
Item model number	RK1833BKM
Manufacturer	STARTECH.COM
Series	Server Rack Cabinet - 31 in. Deep Enclosure - 18U
Color	Black
Processor Count	1
Are Batteries Included	No
Item Weight	59 Kilograms

StarTech.com 4-Post 18U Server Rack Cabinet, 19" Data Rack Cabinet for IT/Network Equipment, with Adjustable Mounting Rails

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