D'Cal - Hard Water Softener | For Complete House | Protects Taps, Pipes & Bathrooms | Reduces Dry Skin & Hair Loss | Easy to Use | 1 year Life | No Maintenance | Food Grade

Its usefull and trusted product. Works well

The product is very good. It started working immediately. The difference in hardness I have experienced after 24 hr from the package delivered yesterday morning. I have dipped it as soon as received. Today checked the difference & very well satisfied with the result.

Backstory: ============ Well water. Tank capacity: 750 litres. Filled every two days. TDS: 150-170. Not too high. But still enough to cause scaling issues in the bathroom and washbasins. As We boil the water for drinking, a visible layer would get deposited at the bottom of the vessel every time which was difficult to scratch off. Why did I pick this water softener? ============================ After doing extensive research on the internet and inquiring locally I found out that for whole house water softening needs, a resin and salt based filtration system was needed which would cost around 30-50k to setup. That's when I came across this. The reviews looked promising. And it was claimed to last a year. I thought of giving it a try as I estimated, given the cost of 2.7k, this would last atleast 6 months, as my TDS level was low. As the actual chemicals used in the product are not mentioned anywhere and claimed to be "patent pending", I did a quick search on the web and ascertained these to be some natural or artificial zeolites like Sodium Aluminosilicates that have water softening capabilities. These bind with the calcium and magensium ions and precipitate which makes them lose their adhesive nature to objects like tiles or accessories. What went wrong? ================= I have a 750 litre water tank that's filled to the top every 2-3 days. Before dropping this in to water I weighed its dry weight. It was 681 gms. (See images) After dipping in water, the weight went up to 772 gms. Dropped in the tank that was already full. After 4 days I pull it out and weighed again. 675 gms. Hmmm.... And there was only a one time tank refill in between. For approximately 1500 litres and 150 TDS, it used around 97 gms of the media inside. Not considering the weight of the plastic casing, this whole stuff inside would get used up in 10000 litres approx. Or in about 25 days considering my tank refill frequency of every alternate day. True to that estimates it got used up in not 25 days but even less. I noticed the scaling issues and messy hair after bath coming back. When checked, saw it floating on the top. It means, the media is exhausted. Did it work? ============== It did work while it lasted. The scaling came down, and the water felt smooth on the hair. Soap scums also had reduced. While boiling the calcium and magensium ions would precipitate and turn the water milky white (see images). Later when cooled, they would precipitate as a bottom layer of crystals. (see images). Earlier it would stick to the sides of the vessel as scales which had to be scratched off. Do I recommend this? ( !! Imp: Please read my update below) ==================== From my experience , 2.7k was a high price to pay. They have quoted saying the actual price is around 4k and they are selling it at a discount in amazon. Given my scenario of only 150 TDS and 750 ltr tank, even if it lasted 6 months, I would have given it 5 stars. But it didn't. If you have higher TDS or a higher capacity tank, then beware, this may not last the claimed 10-12 month at all. I lost my money. Added images substantiating my claim. Please see for yourself and decide. ---------------------------- Update: 18th Dec, 2019 ---------------------------- Looks like this review blew up and bubbled to the top reviews of this product and attracted much negative publicity. The manufacturer was trying to contact me since last six months for a refund and to know what exactly happened. I hadn't got time to look back in to this review and left it as it is. I had painstakingly recorded all the parameters to add to the review that you see above. I was contacted by Uday from D'Cal team and he was kind enough to explain in detail what could have gone wrong with my product. Apparently, as my TDS was much lower (150) than what is typically seen (above 500) the water could have turned mildly acidic after all the calcium/magnesium ions were neutralized and this acidic water might have eaten away in to the D'Cal media inside. I need to do a detailed lab water testing to ascertain the exact chemical composition of my well water. I could see many verified positive reviews later for this product where it is seen working for much higher TDS levels and for a much longer time period. Mine could be a corner case. Kudos to the D'Cal team for getting in touch with me and offering me full refund. I didn't request nor needed a refund as I had bought it more than six months ago and had forgot about it. Appreciate the effort in keeping up with the customer experience. I was in no way compelled to update my review. I'm upping my rating solely for all the positive reviews that this product garnered and for the excellent product support from D'Cal/Befach.

I bought this product hoping it would reduce water hardness, improve hair and skin after bathing, and lower TDS levels. Unfortunately, it did not work as claimed. Water hardness: No reduction — scaling on taps and bathroom fittings continues. (See attached photos) Hair & skin: No improvement, hair still rough and skin still dry. TDS levels: I tested the water before and after, and the TDS readings remained the same. (Proof attached) I’ve included images so others can verify. The product is easy to use and maintenance-free, but it does not solve the problems it promises.

Solid...can see the difference from second day. No stains on glass and shower fittings. No need to wipe off the water to avoid stains. Absolutely working fine. Must have