BILLCONCH Gun Safe for Handgun - Biometric Gun Safe 4 Ways Quick Access with Fingerprint/Full-digital Keypad/Key/APP Lock Handgun Pistol Safe for Nightstand Bedside Home

Great safe. Have not had any issues. Well built, decent weight and easy to set up. Love the three possibilities of opening. Interior light is a great feature and provide sufficient lighting. No issues with fingerprint reader. Has opened every time. Have read some negative reviews before buying but have not had any issues. Great price, would definitely buy another one.

This safe is awesome. It opens easily with fingerprint and can store all my fingers if I want. It also has keys and a keypad, so I have multiple ways to get in, which gives me peace of mind that I’ll never be locked out. Set up was very easy. I scanned the QR code and the instructions and watched the short video that explained everything briefly but completely. The materials feel like good quality and sturdy. I like the cushioning inside as well as the interior light that comes on when it opens. The best part about it is the price! I felt the price was very reasonable. I wouldn’t hesitate to purchase this safe again. I highly recommend it.

I was skeptical ordering this because I prefer and try to buy American made products whenever I can for a number of reasons, but brand name safes this size from the US with these features are hard to find 100% made in the US and usually cost at least twice as much. Several I looked at were made in the US but with some imported parts, mainly the electronics and push button keypads, and they had less than average reviews for quality, so I bought this instead. This company is based in Texas, and these safes are made overseas. It’s well made, solid, has 2 lock latches, and as far as I can tell, has no flaws where it can be opened easily, accidently or intentionally, while bypassing the three secure locking methods. It’s perfect for what I need it for. Wanted a smaller sized safe to keep my handgun safely locked up out of kids reach. So far so good with the electronics. Very easy to set up. Great customer support. I had a minor issue when I received the safe, emailed a message on the website, and had an answer that resolved the issue in less than a day. This will not replace a heavier, higher security safe, but if you need a reliable safe that’ll lock up a couple medium sized handguns or one large gun, is easy to set up, opens everytime with the fingerprints, has a backup combination and key entry, great price and excellent customer support, you can’t go wrong.

It's a well made and sturdy safe, perfect to lock away jewelry or handguns. Setup is quick and easy, the fingerprint scanner works well, and I like that there are also keys to unlock the unit. A steel rope to attach it to say your shelf or wall is included, but I haven't used it (yet). There is also an app you can connect the unit to, however I find it rather rudimentary and not necessarily helpful- It's connected through bluetooth, meaning you have to be in the vicinity of the box to operate it through the app which defeats the purpose as you then can just walk up there and open it with the fingerprint, key, or your user number. I should also mention that customer service is excellent; the first box I received didn't go to sleep meaning the light was always on, and the battery drained within 3 days. An email to the company with a video attached triggered an immediate response and them sending me a brandnew unit which arrived within two days. All in all, a great little safe.

UPDATE: Company is super-responsive and cares about their products and customers. I wrote an email describing in detail the issues - and they wrote back within hours and had done a bunch of research to find out they have a new part with a cut-out that will fix the problem of the ribbon cable getting worn. They even sent a picture of the new part and comms with the engineers. Very impressed with BillConch. It's been a few weeks - safe working great - love it! Hello! My name is Aaron, I own and operate a computer repair and service business for the past 13 years in Richmond, VA. As an electronics technician, electronics hobbyist designer, computer systems engineer and union electrician of 20 years - I would like to offer some constructive criticism to the company, a simple repair/fix on their assembly line, and a fix for current and future owners that may see the following behavior of the BILLCONCH Model:B1 Gun Safe. While it was disappointing to have an issue, I really like the safe, the features, the build quality, etc. I would have given it 5-stars on Amazon if not for my “issue”. Since I was able to diagnose and repair the problem, I’m still keeping it – so, let that be a testament to this product! Thanks! After repair, everything seems to work great, including rejecting fingerprints - which seems to be a complaint - where it "accepts any fingerprint". I did not find this to be true and FP appears to accept/reject fine. I propose that perhaps this issue is also causing issues for others and their unit's ability to recognize/reject their prints. PROBLEM: 1. Unit does not turn on or respond/charge with battery or USB cable. 2. Unit turns off while pressing on fingerprint reader or on plastic bezel with very little, to moderate pressure (Specifically to the right, or right lower side of the FR). In my specific case, on arrival(!) - the unit worked fine during setup, inserted codes and fingerprints and charged the battery (which came practically fully charged!). I later (same day) observed the unit turn off instantly while enrolling a second user. The unit did not turn back on without somewhat forcefully tapping on the bezel, between the fingerprint reader and the speaker grill. I was then able to repeat the “instant off” condition by applying slight pressure on the bezel, while “lifting” the bezel from the frame ever-so-slightly caused the unit to power back on. Sometimes the unit would “stay-off” while other times it would turn on and off based on if the bezel had downward pressure applied or not. DIAGNOSIS and OBSERVATIONS: 1. A SCREW that affixes the PCB to the rear of the bezel may cause a direct-short condition. The screw is one of two screws, located beneath the flat-flex ribbon cable responsible for connecting the GND, 3.3V and LED ring-light power to the Fingerprint reader’s daughter-board. In my case, the small, Phillips-Head screw had “sharp points” that had pierced the flat-flex ribbon cable, direct-shorting the 3.3v and GND lines – causing the unit to turn off. A. The back cover/bottom of the control panel ever-so-slightly bulges at the location of the screw/ribbon cable, indicating there is no extra room between the black “backing panel” and the cable/screw. When the front panel is screwed down flat, the flat-flex ribbon cable is being pressed into the PCB mounting screw, causing rubbing and ultimately, an electrical short. Providing extra room here would solve the issue, but may be unacceptable, as it would increase the overall height of the control panel and require substantial retooling and manufacturing of a new part. B. The screw responsible for the damage has a slightly taller head than the other mounting screws, maybe by a half a millimeter. Using a flatter, thinner screw head would also fix this issue. C. The screw pierced the flat-flex ribbon cable due to what looks like the “witness marks” of the driver that put it in… that is, the screw’s cross-pattern deformed slightly while being torqued down, causing metal spikes at the four inner-corners of the cross-pattern. A better machined screw head or a higher hardness screw would fix this, likely. SUGGESTED CHANGE FOR COMPANY/ASSY LINE: 1. Apply a small piece of Kapton tape over the screws, below the ribbon cable. FIX FOR USERS: 1. Remove the 4 rubber grommets and screws located on the front panel. 2. Remove the back cover by snapping the back cover away from the tabs and expose the rear circuit boards and electronics of the front control panel. 3. Unlock the flat-flex ribbon cable from the far-side labeled GND-3.3V-LED by moving the black plastic clip horizontally, away from the connector by a millimeter or two. 4. Remove the flat-flex cable from the connector and flip the cable up and back, inspect for damage and identify if your screw has pierced your cable. If so, I removed the screw and used a small metal file to file the screw head flat, eliminating the tiny ridges/spikes that were causing the damage and making the screw less-tall. Then, apply a piece of Kapton tape or perhaps electrical tape over the screws, located below the cable. Reassemble and good luck!