Wood Pellet Grill Smoker with PID Control, Rain Cover, 700 sq. in Cooking Area for Outdoor BBQ, Smoke, Bake and Roast, 700D

REVIEW UPDATE 2/28/23: The grill lost the ability to hold the 225 & 450 degree settings. All other temperature settings were spot on. I contacted customer service & explained the issue. They kept in contact with suggestions from their tech people. Sadly, none of the suggestions worked. They then notified me that they were sending me the latest upgrade control board. It works as good or better than it did when new. I keep the grill clean & it is on a covered porch. I can honestly say that it looks as good as new & I feel it will last a good long time. Great grill......GREAT company to deal wiith !!! This has to be the BEST packed item I have ever purchased. Assembly was fairly easy & the instructions were somewhat easy to comprehend & execute. I followed all the initial burn in instructions & proceeded to make a rack of ribs the following day, (today). The temperature, while being somewhat close to the dial setting, would fluctuate almost 40 degrees up & down. Some reviewers have criticized the ability to contact customer service. I have had absolutely NO problems both times I called them. They were extremely helpful & emailed some troubleshooting steps to take to remedy the problem. They said that if these steps do not stabilize the temperature fluctuations that they will send me a new control board or whatever parts I may need to rectify the problem. The grill is VERY substantial. Well built with heavy duty materials. I will try the steps they emailed me to remedy the problem & update this review then. Here is the update. The troubleshooting instructions did not work. They had a problem with the circuit boards & admitted that to me. They also were upfront about the fact that the boards were back ordered. Instead of making me wait for a new shipment of boards, they sent a new hopper assembly. This had the circuit board included. I received it & installed the new unit. Not a big job. It now works fantastically. Holds temp within 10 degrees either way. I now would NOT hesitate to recommend this to my friends & family. I see people saying that customer service is not good. Personally, I must say that they were responsive & quick. They always answered the phone & there was never a run around about why this or that could not be done. They made SURE the problem was solved & to my satisfaction. A solid product & solid customer Service. Mel was fantastic. A credit to her company. I could not ask for more. It's now 5/18/20. The grill is still working great. One thing I discovered, and this made a difference in holding the temperature steadier, was the wire from the heat probe to the controller should hang loose outside the grill box, not bundled up out of sight between the hopper & grill box. I would still highly recommend this grill. The grill developed a problem. The temperature was almost spot on on all settings except high, where the temp should reach 450 degrees. I contacted the company for advise on how to fix the problem. They went over & above, again, to solve the problem. I cannot say enough about Angie & Gloria in the CS department. A great grill & a great company to do business with !!!! If & when this grill reaches the end of it's serviceable life, I will NOT hesitate to purchase another.

I'm coming from a big green egg; I wanted something that was easier to do long controlled cooks and the pellet grills caught my eye. The Z-grill is a solid buy. I compared it to the Tr**ger at C***co and at first you notice the T has much thicker steel... wait a minute - its just the door that is thicker. The rest of the unit is the same gauge steel as the Z. In fact the Z has a welded frame around the door, more labor was put into the design. I compared the augers, the grills, the temp control, the construction, and I just don't see a difference in quality. The Z is considerably cheaper, of course. This 600 unit was smaller than I was expecting, but it is the perfect size for me. The packaging is genius - seriously, if you pull this out of the box you will never get it back in. Instructions could use some work. If I am working on a hinge I don't want a drawing of the entire grill. One area where the Z grills is better than the T, and all the other similarly prices big-box units is the fire pit. Most fire pits are a welded, flanged cup, and the auger feeds directly into them; there is always a risk of the fire burning up into the pellet bucket. With the Z the pellets actually drop down into a well shielded box. There is no possibility of an auger fire. It all looks better designed and more expensive than all the other grills I was interested in. This alone should put it on your list. The PID controller (yes, the 600 for sure uses PID; if it has a fan on the pellet box, it is PID) keeps the temps pretty stable and is easy and so far reliable. Amazing to tell the fire to maintain 225 and walk away all day. First cook was some pork chops, cooked for 1.5 hours with T pellets. All went well, the smoke filled the air. When I bit into them I was shocked... absolutely no smoke flavor. None. I don't know how this was possible, but the smoke profile sucked compared to my BGE. I was pretty discouraged, how could a "pellet smoker" not give any smoke flavor? Next cook was a 7 hour chuck roast. I used Bear Mountain pellets and an Amazin' Tube to maximize the smoke. This turned out INCREDIBLE. Best chuck I've ever had. The bark was fantastic, the rings were good, and the smoke flavor was as I expected. Everyone gobbled it up. Next day I made sandwiches with the chuck.. this was some of the best meat I've ever made, and we are all sad its all gone. So I am confident in writing a positive review. If you want to do slow cooking get yourself a pellet grill, and make sure you take a hard look at Z-Grills; I don't think you can find a PID unit any cheaper, and the quality is not a compromise. If you want hot and fast (ie, steaks) then get a BGE, Kamoda, Weber kettle, etc. Don't ask the pellet grill to do double duty... it is not really design to excel at that. You want chunks of wood and charcoal for the fast cooks.

I bought this grill as a birthday gift for my husband. Solid grill, great quality and finish-- horrible assembly and startup instructions! My husband assembled entire grill before realizing the instructions were missing the part to hook up the electronics. After disassembling and reassembling, he followed the instructions for initial startup and they were WRONG! Thank goodness for other Z Grill owners who posted on YouTube to get us through the startup process. Unfortunately, the grill kept overheating and shutting itself down. After multiple e-mails with "Bill" at customer service who kept asking us why the grill was not working (isn't that his job?), we were about the ship this grill back when my husband gave it one more try. Remember the missing instructions for connecting the electronics? Surprise that was the issue! Apparently the wiring on this grill is quite sensitive -- we finally got the grill working by leaving the 3 foot of wiring hanging "randomly" to the side of the grill and not tucking it in. Fortunately we don't have any small children were these wires could become an issue. After getting the grill working, it is 5 STARS but only gave it 3 stars because of frustrating assembly and poor startup instructions.