5L Instant Hot Water Dispenser, Thermal Stainless Steel Water Boiler, Thermopot, Catering Urn with 3 Temperature Settings, Auto Re-Boil & Rotatable Base, Electric Kettle for Home Office

Great item, my 87 year old mother can get tea when I'm not around, soup, noodles etc. With out spilling or dropping the kettle anymore. Having the spout up higher is great, as not having it low down. Helps me with my tall thermos mugs as I can fit them underneath, unlike most others. With a adding timer switch i bought with it. It turns off when we don't need it and back on. Sounds silly but nice to have hot water when you want it, not wait 30minutes for it to heat up. Really good when I'm rushing around getting ready for work.

I received a brand new unit, no dints. It appears to be working properly, so no faults. I followed cleaning instructions and there is no funny taste to the water. Does take a while to heat full 5 litres from cold but the reheat is quick. It is quiet enough for me. The choice of temperature setting is great. I am glad I went for this unit after reading a review. I was going to get a more expensive unit. If you receive a working unit like I did it is great value for the price. I had no need to contact the seller so cannot say what experience you would have if you needed them.

Price is competative and it heats water like it should. CONS: It does not remember the temerature you set it on, it has 3 settings 60, 85 & 98, I want 98 deg c for tea. I have it on a timer to save electrcity over night but when it comes on in the morning it forgets I want 98 deg and comes on at 85 degrees, real pain having to alter the temp every morning. Not sure about the UNLOCK button, never had this before, you just have to remember to keep pressing it if you are doing several cups of tea. Water guage is not the easiest to read, seems a common problem on all water boilers I've ever owned. Reboil is slow, also slow to reboil from 85 to 98 Deg C. At the end of the day at £50 its fair value for money.

One of the best things I have ever bought for my home, so useful for bottles and makes life so much easier, easy to use, easy to clean, safe, good temperature range, love it!

These boilers have been over many years the best investment in water heater, totally efficient, power saving compared to electric kettles,reliable and always there for the need to have a tea or coffee, without boiling water constantly with kettles, well worth buying, reasonable priced 100% satisfaction

I used this dispenser twice and it's already formed white powdery chalk-like stains inside that not only look very unhealthy but also won’t come out without scrubbing with a sponge – something that I never experience with my regular kettle and I used the same tap water. When water is boiled, a lot of small particles form on the surface, and the water turns cloudy as it nears the bottom—suggesting the stainless-steel material may be of poor quality. Because of this, I haven't been able to use it for making beverages or cooking as it can be unhealthy. It also takes a very long time to boil when filled to full capacity—around 45 minutes. After water is boiled, it will automatically switch to 'keep warm' mode and will keep the water at the same temperature as long as it is connected to the socket – it doesn't have an on/off switch button to operate. When filled to the maximum level shown on the window, it doesn’t actually hold a full 5 litres (it holds about 3.5lt). There is also internal marking line and will hold approx. 5 lt. of water when filled in full—but not sure which measurement to follow as they don't align. Moreover, the product description claims it can operate without electricity, but in reality, it only functions when plugged into a socket and comes with a power cord. I am very disappointed with the product quality and I definitely do not recommend it for drinking or cooking, but seller was helpful and offered a refund. I put some before/after pictures, hope it helps.

Unfortunately was faulty and didn't boil

Great heats up fast keeps water at a good temperature just right for tea and coffee