Troubleshooting  Why my tracker failed to charge?  A: Please check if the device is correctly inserted into the charging slot or wipe the metal points and try again. There will be a period of time for battery pre-charge when the device is completely out of battery.  Why won't my tracker pair with my phone?  A: Please go to the app and Bluetooth it with the tracker instead of Bluetooth it from your phone's setting.  *Track Your Workouts  Monitor your daily workout activities including steps, distance, calories and activity time.  *Monitor Your Sleep Quality  The fitness tracker automatically monitor how long and how well you sleep at night, by reading all these sleep metrics you can get to know your health condition.  *Set Alarms and Notifications Pair the fitness band with our smartphone App, you can set alarms, sedentary alert and incoming call notification.  *IPX67 Waterproof  IPX67 level waterproof means you can wear the bracelet in rainy and stormy weather. It also resists 1-meter depth water and splash in daily.  *Wide Compatibility  Explore more band features in our App, the App is compatible with iPhone, Samsung, LG, and all other Android phones that supports Bluetooth 4.0. *Technical Specs:  Battery: 45mAh Rechargeable Li-Polymer Battery  Screen Size: 0.86 inch   Stand-by Time: Up to 7 days  N. Weight: 19.6 grams / Size: 240*16*10mm Require: iOS 7.1 & Android 4.4 above, Bluetooth 4.0 (Smartphone only,not for PC, iPad or Tablet) NOTE:If for any reason you are not satisfied, please do not hesitate to contact us or customer service.We will try our best to make it right for you ASAP.
S**E
Little bit of a learning curve to use
So far, I've worn my fitness tracker for a week, tracking both my exercise and sleep patterns. The pluses are this 1- It's cheap 2- gives me the time 3-it tells me when I have incoming texts and messenger messages 4- it's got me walking more each day to hit a goal or push myself to reach another higher level. Minuses 1- it has a learning curve to use. I did receive a FAQ document today, a week after I received it so that still needs to be reviewed 2- It has already witnesses two syncing blips where the watch feature lost more than an hour of time. 3- when in horizontal mode, the time or message is always upside down no matter the arm I wear it on. Not a huge issue, but a little awkward. Synopsis: I got what I paid for and for a little test run of a wearable pedometer, it works fine mostly for my needs,
Y**N
Great product for the price and prompt customer service
We purchased three trackers for our kidos as Christmas gifts and now our other two younger kids want them as well. They call it their "Fitbit" and it tracks their steps, which is the most important feature for them. It's fun when we all compare how many steps we did during the day or when driving home from school. It also shows the time, distance and calories burned. I was a little concerned about how durable they were and I'm pleased that we've had no functioning problems after almost three months. At first, the wristband was a little hard to remove in order to reveal the charging plug for the USB port, but I guess this is a good thing because it means that it's not going to fall off. I thought the whole thing was going to break when removing it the first time, but it's strong enough...don't worry. We were also surprised to find that it is water resistant after they went swimming. The only negative is that the little watch straps that fit around the wrist bands to help keep them in place have broken on two of the three. Other than that, happy so far!UPDATE: We just contacted them about the wrist straps and they didn't have any extra, but the offered to compensate by sending an additional watch! What great customer service.
S**G
Blown Away! 👍👍
I'm blown away by this $15 fitness tracker!!! I've only had it a few days and my expectations weren't that high. I am super bummed it doesn't have a heart rate monitor... But the company is very upfront about it.Water Resistance:I swam 15 laps with it today, dove to the bottom of the 9ft deep end and sat in the hot tub for about 15 minutes on two separate occasions. The thing held up great in the water. If you try to use it in the water or with wet hands the droplets have a way of starting the timer function which can be mildly annoying. Again.. it's only $15!Pedometer:It tracks my steps and goes off at the 10k mark everyday. That has me skeptical if I really walk that much or if it's counting everytime I move my arm... Either way it's motivating and a total morale booster! If you're a stickler for accuracy this probably isn't for you.Sleep Tracking:The sleep tracking is really basic but seems to track the time I fall asleep and wake up accurately. It's hard for me to say if the deep sleep and light sleep times are right, but it's a cool metric to keep an eye on.App, Charging & Battery:The app is friendly to use and easy peasy to sync. I LOVE the USB port charging! Although, I wish it had something indicating the correct way to plug it in... Took some trial and error. Once the red light comes on you have it right. 👍 I'm on the end of day two and my battery shows half charged... So in theory it should last another two days for a total of 4.I would recommend this to any beginner or non-committal fitness explorer.
A**K
Good device, marred by lack of replacement bands and rudimentary directions
This little device works well as a basic watch, pedometer, and sleep-tracker. It's light weight and low profile. It has two main weaknesses: 1) the documentation isn't good, and 2) the band doesn't last long and can't be replaced. The keeper on the band broke within the first couple weeks, and the band itself broke within six months. The band is made of a flexible rubberlike plastic, and it cracks and breaks at points of stress. Due to the band's weakness and non-replaceability, you'll be getting a whole new watch every six months or so, even though the device itself and its battery life appear quite sturdy. I figure it's an okay situation, given the price, but I'll be keeping an eye out for a longer-lasting product.
M**A
**Buyers Beware**
I got this watch back the end of September 2018. Though it has good qualities the Cons out weight the Pros.Basically from the start it would 00:00 randomly, fine I can live with that for a few seconds.Under 6months old and the band is starting to break,the wrist sense turns itself on,it would randomly turn itself onto Military time,and it would randomly unsync!I sent Emails to the seller for almost 20days!They said they would exchange the watch.The first question they asked me was "is my address still the same?", it was.Than they asked for order number... okay easy I sent that to them.Than they asked for a screen shot of the order... Okay done (at this time I am getting annoyed because had been 2 weeks)Than they ask for my Address... Okay it was on the screenshot...They ask me to send it to them still... Okay so I sent the screen shot again.The reply was not welcomed at all... They tell me I didn't buy it from them!!!WOW! I had sent my first email from my orders tab... So much for the 1 year warranty.I am now having to find a new watch to replace the one that is under 1 year old!!!
H**E
It's unreliable and has a mind of its own.
It was no problem getting the device to sync up with my phone. However, it would launch its stopwatch feature on its own, eating up the battery. It only vibrates when I get a call about half the time, and usually after the fourth ring on my phone. The band was fine and the display was fine, but the device has a hard time staying connected with the app. I'm looking for an alternative at this point.
Trustpilot
3 days ago
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