Dell XPS 8960 Desktop Intel Core i9-13900K, 32 GB DDR5 RAM, 1 TB SSD, NVIDIA GeForce RTX 4070 12 GB GDDR6X, Windows 11 Pro, 1-Year Premium Support + 6-Months Dell Migrate - Black

good

It came broken. The issue was the motherboard was not providing power to the USB or video ports. I returned it, and they kept $614 restocking fee for a useless computer. What a racket. Buyer Beware. I trust Amazon, and this seller just ruined it. I had to haul it down to return a computer that didn't work. I had to store it for a computer expert to install it, and it didn't work.

I was a bit disappointed as it did not come with Dell Migrate or “extended” warranty as stated on Amazon page.

Truthfully I am not a fan of windows in general, so I may be a bit bias. That bein said, for the cost of this computer I had expectations that, while maybe unrealistic, this machine has yet to even venture into the same universe of said expectation. I went with DELL simply for the support and name recognition. I will certainly not make this mistake again. I could get as good or better performance from a MAC mini M3 for significantly less.If you are a Windows devote, this may be a perfectly adequate machine for you. I am thoroughly underwhelmed

This is the second Dell desktop I have to return within a week. Although the return process Amazon utilizes is top notch, I am now out $ 3780.00 while I wait for my refund. Due to Amazon withholding my funds for at least a month (I will not be credited until Nov 3) for first return. As of this review I am now out $ 3,780.00, I have no computer and can not afford to buy another until I get refund. I will never buy Dell products again and I will never buy high end items from Amazon again. my money is gone and I have nothing to show for it.