The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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✨ Mop smarter, not harder — clean every corner with JOYMOOP! 🧼

MICROFIBER MAGIC - Four reusable microfiber pads with superior water absorption for streak-free floors every time.
REACH EVERY NOOK - 360° swivel mop head plus extendable handle conquers corners and high walls effortlessly.
COMPACT POWERHOUSE - Space-saving design fits all components inside the bucket—store it anywhere with ease.
HANDS FREE CLEAN TECH - Dual-chamber bucket system separates wash & dry for spotless, hands-free mopping.
EFFORTLESS MAINTENANCE - Wet mop before use and swap pads every 1-2 months to keep cleaning performance peak.

The JOYMOOP Mop and Bucket Set features a 2-tank wash and dry system for hands-free cleaning, a 360° rotating flat mop head with an adjustable stainless steel handle extending up to 60 inches, and includes 4 reusable microfiber pads. Its compact design allows easy storage, while the microfiber pads ensure superior water absorption for efficient wet and dry cleaning. Ideal for hardwood floors, walls, and hard-to-reach areas, this set simplifies mopping with minimal effort.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

539 Lei

Duties & taxes incl.

Romaniastore

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30 daysfor PRO membership users

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Product Dimensions	25.4 x 17.78 x 38.61 cm; 2.1 kg
Item Weight	2.1 Kilograms
Item volume	6.5 Liters
Care instructions	To avoid difficult-insert problem, recommend wetting the mop before inserting. To avoid pads wearing out and affecting usability, recommend replacing refills every 1-2 months up to use frequency.
Is assembly required	Yes
Number of pieces	12
Batteries required	No
Included components	1 Bucket#2124, 1 Instruction Manual, 1 Mop-head with 1 Pad, 3 Extra Pads, 5 Mop Handle Rods

JOYMOOP Mop and Bucket Set with Wringer, Flat Mops for Floor Cleaning, Wall Mop Cleaner with Long Handle, Hardwood Floor Mop with 4 Microfiber Pads

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