Papillon Back Massager,Shiatsu Neck Massager for Pain Relief,Electric Shoulder Foot Massage Pillow with Heat,Gifts for Mothers Day,Christmas Gifts for Women/Men,Deep Tissue Kneading for Waist,Legs

I received this less than a week ago and after very little use is ripping at the seams. It took a while to get here, and by the looks of it will have to pay to ship it back to CHINA! What a waste of time, energy and money. And NOW...The invoice from the post office for sending this $50. neck massager back to the Chinese address listed as the only option in order to get a refund, MINUS the shipping to Canada was "$231.36 for Xpresspost International"- $154.91 for Surface Parcel Int'l & $383.46 for Priority WW-parcel!!! So obviously it's NOT going back, and I basically just threw away the price of this defective product! Please be warned if you're looking to purchase this!

This is a decent massager for a fair price that I use almost daily so a lot of wear and tear. I bought it a little under a year ago and this last week the cover started to rip apart. I noticed that the cover zips around the whole unit so I contacted the company via Amazon and asked if there was a way to purchase a replacement cover. Instead they offered to exchange or refund me because it has a 3 year warranty and so I opted for an exchange because I like the unit and it achieves my needs. They sent me a replacement unit and it was delivered in less then two days. They don’t even require me to send back the defective unit. I’m thoroughly impressed by their customer service. Thank you Papillion.

This massager is really nice! I am 7 months and it relieves a lot of end of the day (and let’s be honest- around the clock) lower back pain. The heat feels so good and the kneading is perfect. The only thing that would make it 5 stars in my opinion would be a battery only option that doesn’t need a plug when you’re not near one and if the massage/ kneading element had more variations. It does has levels of massage intensity, which is great though!! Highly recommend if you suffer from any type of back pain or are pregnant!!!

I genuinely cannot say enough good things about this massager. I work a desk job and sit about 8 hours a day, and I didn’t realize how much tension I was carrying until I started using this. My upper glutes and lower back were so tight that bending over was painful — I literally felt old. Within minutes of using this, those areas finally released, to the point where they felt numb in the best way possible. What shocked me most is how effective this is beyond just back pain. I tried it on my core/belly (something I didn’t even know was tense), and it immediately helped release bloating and tension — even stimulated digestion. That’s how you know this thing actually works on the nervous system, not just surface muscles. If you sit for long hours, work from home, lift weights, or just carry stress in your body, this is a non-negotiable purchase. It delivers deep relief without needing a full massage appointment, and the results are immediate. This isn’t a “nice to have” — it’s a body-care essential. Hands down one of the best things I’ve ever bought on Amazon. I use it daily and honestly don’t know how I was functioning without it.

This is the perfect amount of pressure! It seems soundly built and is easy to use. I am happy with the amount of pressure and rotation of the nodules. It is very relaxing too. I can use it all over my back, my legs and even my feet! The pillow has a tiny , clicking mechanical noise noise but with the TV on, you barely notice it. My back especially feels nice and loose after using! It is a little awkward to learn how to place it on your neck- stick with it- you won't be disappointed. I can't wait to use it on a car trip in the summer!