The VESA plate is oriented crookedly. How to solve it?

If the VESA plate is not in the right position, please hold it with both hands and rotate vigorously to make up arrows pointing up. You could refer to the third video on the detail page. Please don't worry. This is normal.

Why does not the arm stay in the position needed?

Please note that when out of the factory, the value of the spring is generally adjusted to the minimum value which makes the arms lean forward. You could refer to the instruction manual to adjust the value according to the weight of your monitor.

When the monitor keeps tilting down, how we can solve it?

You could adjust the tilting bolt for the monitor. 1. Loosen the bolt 1-2 turns with the Allen Key 2. Hold the monitor with both hands and adjust it to the right position 3. Tighten the bolt firmly with the Allen Key

ASIN	B0C3HK8RPP
Best Sellers Rank	#11 in Computer Monitor Arms
Customer Reviews	4.4 4.4 out of 5 stars (6,503)
Date First Available	April 25, 2023
Item Weight	8.56 pounds
Item model number	MU0005-W
Manufacturer	MOUNTUP
Package Dimensions	16.02 x 9.33 x 5.67 inches

MOUNTUP Dual Monitor Stand for Desk, Gas Spring Monitor Arms for 2 Monitors Max 32 Inches, Height Adjustable Double Monitor Mount, VESA Mount with C-Clamp & Grommet Base, Holds 4.4-17.6lbs, White

Details

Description

Specifications

Common Questions