Hauslane | Chef Series 30” C400 Range Hood Slim Under Cabinet Kitchen Extractor - Stainless Steel Design with Self Cleaning - 6-Speed Setting Exhaust Fan and Halogen Lamp - 3-Way Venting

******************UPDATE 09/06/2018******************** I have owned this for a year and a half and wanted to share my experience. It has performed flawlessly thus far and has been a great addition to our kitchen . The self cleaning process works like a charm. We needed to replace one of the bulbs and the customer service was very responsive in that process. It is low profile and looks gorgeous. Highly recommend! ************************************************************** Original review: We are very pleased with the Tatsumaki TA-400 range hood. I am generally a conservative shopper and usually don't buy products with fewer reviews. However, we took a leap of faith with the TA-400 because: 1) we were looking for a powerful hood as we cook a lot of South Asians spicy/flavorful food (desirable) using a lot of frying and high heat cooking that make our entire home (and clothes) also smell flavorful (not desirable!) – especially in the winter; 2) we wanted ease of cleaning; 3) we preferred a low profile design; 4) we needed rear vent option as we were replacing an over the range microwave that was venting outside through the rear and all ductwork was already in place; and 5) we were on a budget! The TA-400 met all of those criteria. I am not an expert or super handy, but I will do my best to share my perspectives. I also don’t always take the time to review our Amazon purchases (mainly because we buy things that have already been extensively reviewed), but in this case, I decided to write in support of a less reviewed product. Shipping and Installation: • Shipping was fast, packaging was good, all accessories were in place. • The venting options were nicely laid out (came with top round vent, top rectangular vent and rear rectangular vent. We use the latter. • Installation was easy. We had a local electrician assist us. We took out the existing microwave, adjusted the rear opening of the wall to fit the Tatsumaki (simple expansion of the slot on the wall for the adapter to fit in). It mounted securely under the cabinet on top. We finished by adding backsplash to cover the exposed wall at the back (microwave was bigger!). • Three things to note: 1) It comes with open electrical wires for direct connection, but our microwave was plugged in. Our electrician installed a plug to the wires; 2) We were unsure about what to do with an open water line (for self-cleaning). A quick call to customer service informed us about the little hole through which that should be channeled; and 3) Since our duct routes through the garage into the attic and then outside, we took the baffle out of the adapter. The CS person mentioned that most client complaints about rattle type noises resulted from the baffle hitting duct or something. With no baffle, the sound is uniform. Performance: The performance of this 750 cfm range hood is awesome! You can select six speeds. It starts at 3 by default and you can toggle to higher or lower speeds. We used 3 for simple frying: eggs, hot dogs and such. We used 4 or 5 when we reheating food on the stove and 5 or 6 when cooking curry type dishes or fried stuff. In all cases, the strong smell that used to linger in our home is gone. There is a faint smell of food in the living/dining room that you would normally get if you serve hot/steamy food. What amazed us is that even the clothes we were wearing while cooking didn’t catch much smell. The self-cleaning process is a nice additional feature that seemed to work well during the one time we have used it so far. The hood is not whisper quiet and we didn’t expect it to be while moving air at 750 cfm. It is, however, less noisy than our microwave vent at high speed and the sound of the fan is very even and not harsh. We couldn’t ask for more in terms of performance. Critique: The only critique I have is about documentation. It came with documentation for TA-195/TA-395. Hence, there were no instructions about the self-cleaning system and installation of the water line. The Tatsumaki CS told me that they were experiencing delays in the production of instruction manuals of TA-400. Customer Service: While installing, we had the question about the open water line. I called Tatsumaki CS and Calvin picked up right away (no recorded message, no wait and no international call center!). We exchanged pictures via iMessage and the problem was solved. I later spoke to Calvin a couple more times (regarding baffle, self-cleaning process, etc.). He either picked up right away or called/messaged back within a reasonable time frame. I am not sure if it is a one-person show for now and how this level of service will sustain in the long run, but for now this has been the most attentive customer service I have ever experienced. Final words: We were a bit skeptical about the absence of full size vents and came with the two fan-like vents. We think it looks pretty good after installation in our kitchen, but you can form your own opinion from the pictures we posted. We have been using it for two weeks and are very pleased with its performance. We look forward to smooth performance and high quality service going forward.

So I purchased the vent in Oct 2018 and have been using it daily for residential cooking. Overall it has been a good vent hood for my induction range. The fans worked well, albeit some what loud, the certainly vented well. The two Halogen lights gave a bit of light but could be brighter. The self cleaning has been a very nice feature and after 5 years of use, overall is has been a very decent 4- Star vent hood. However, recently two of the plastic pieces became brittle and failed. The front Bezel which was a minor thing but Christmas eve the Grease Cup Holder broke in several places and the caused the clear plastic grease cup to fall onto the range. The Hauslane Customer Support has been good, quickly identifying my purchase and working on getting me the parts for the 5 year old vent hood. I'll write an update to this review when I get the replacement plastic parts and the hood is working like new.

Hood looks good, but design and installation of this thing is a nightmare! It’s heavy and once you get it mounted under a cabinet, the screws that attach the lower cover on are a pain to line back up! May have something to do with lining up all the little rubber hoses hanging from it. Noises and lights are dim…gonna see if I can find better bulbs.

One of the grease trap cap at the bottom came broken. Seller promptly replaced the part. If you want to find the seller, you may want to leave a message, which he quickly returns call. Apparently, no one answers phones directly. After installation, I must admit that this is a beautiful and powered range hood. The manual incorrectly describes the range hood. It's nearly impossible to install by the way described in the manual. It took me two days to get it installed and made seven trips to home depot. If you want to install it yourself instead of waiting for a contractor, I highly recommend a cabinet jack to hold the 45 pound range hood in place. Or you can ask your wife to hold it for 5 seconds at a time but cabinet jack is better. Bendable drill extension is also needed.

The appearance and Quality is evident Level 1-3 is really enough unless for me

The first thing you need to be aware of with this range hood is that it is VERY HEAVY. Installing this is not for the weak. Heavey and cumbersome. Getting it squared off to attach the fan covers and the under-face plate was very difficult. Screw holes did not line up and it took approx. 3-4 hours for installation requiring another person to help hold the unit in place to be bolted and secured. This is easily a 2-person job simply due to the weight of the unit. After all is said and done, the unit was installed with some difficulty, but now that it is up, I quite like it. It looks nice and has nice lighting. It does a good job of clearing the air. It is a bit on the noisier side but it is also a dual fan setup so I think it should be somewhat expected.

Livraison ultra rapide, beau produit, très bien emballé. Le seul défaut pas beaucoup de détail pour l'installation et il faut vous mentionnez que je ne comprends pas les ingénieurs qui ont fabriqué ce produit car les trous de montage pour les vis sont cachés donc très difficile d'accès. Pourtant il y a de l'espace pour les avoir facilement. Je crois qu'ils oublient que l'installation se fait au-dessus d'une cuisinière donc on regarde en haut. Si on installe sur une table là on voit les trous de montage. Ceci était pour remplacer une hotte existante ce qui devrait être assez facile mais ce n'est pas le cas ( plus de 3 heures) de plus le conduit arrière n'arrive pas à la bonne hauteur, donc modification à faire etc.. De plus il n'y a qu'une seule intensité de lumière sinon j'aurais donner un 5 étoiles.