NARWAL S30 Wet Dry Vacuum Cleaner with 20000Pa Suction, 176°F Self-Cleaning, Heated Drying, Disposable Waste Bag, Tangle-Free, Cordless Vacuum Mop for Hard Floors & Edge Cleaning, Easy to Use

This is the third vacuum mop I have owned. It is by far the best. I am amazed at how well it cleans my hardwood and tile floors. At first I thought, it is putting down too much water, but in reality it takes less than 5 minutes for a mopped area to be totally dry!! It also self cleans and dries the mop roller super fast compared to my last vacuum mop. On auto mode the battery easily lasts 40 minutes, maybe more. Some other items to note, super easy to fill the water, super easy to clean the dirty water tank, it is just better than any prior mop I've used. Highly recommend this vacuum mop and it's less expensive than many other brands!!

After a week of using this combo vac/mop everyday, its definitely makes life a little easier. The fact that it vacuums and mops at the same time, saves me time using the a vacuum to suck up the larger stuff on the floor, then follow it up with a swifter to get the smaller particles stuff, then lastly use the wet swifter wipes to finally clean that. That is a lot of time saved by just using this. the floor comes out really clean and the fact that the it cleans the brushes itself is even better. Its like having the smart robot cleaner but sometimes you have to do the dirty work to get the job done right! I haven't had any issues with hair, or the unit not self cleaning or issues. Its been nothing but a solid vacuum! 100% worth the buy.

This product is fantastic! I love how much time it saves me. I have a full time job and own my own business. This leaves very little time for cleaning but I love a clean house. This product saves me the step of sweeping before moping the floors. It truly is light weight and easy to maneuver. It even does a great job getting the debris tight up against the walls. Cleaning is super simple and it talks to you too. I originally had a defective handle but the company was easy to work with - communication was great - they sent a replacement and I am back to cleaning floors with ease. GREAT BUY!

I've owned this for about three months and had great success cleaning with it. A game-changer, to be honest. HOWEVER, after about 10 uses, I noticed that the dirty water tank (which is plastic, naturally) is significantly cracked all over. When I reached out to customer service, they told me I must have rinsed it with water that was too hot and the damage is due to my own negligence. Not only am I insulted, but also very upset here - the cleaning instructions (and the audio prompts on the device itself) say to rinse it to prevent bacterial growth. However, nothing is said about what temperature water to rinse with. How am I supposed to know what is "too hot" if the instructions don't say anything? Furthermore, when you're rinsing something "to prevent bacterial growth" it's a reasonable assumption that you should be using warm or hot water. If this was unsafe for the device, the instructions should clearly say so. It's not like I put it in the dishwasher or threw it across the room - I wouldn't expect it to become cracked like this from normal rinsing and cleaning. Really disappointing customer service response here especially as I've been telling anyone who will listen how great this device is. If the water was a safe temperature for my hands while I was cleaning it, I'd think it was a safe temperature for a piece of plastic. They've passed me on to another customer service department for follow-up but based on the interaction so far, I'm not confident the resolution will be different. Such an expensive device...I'm shocked.

I love this Vacuum! It’s great and does a fantastic job! Turns the house spotless. The suction power changes based on how dirty the floor is - that’s if you choose that option. It has the option to keep it on the setting you prefer. The emptying of dirty water and cleaning is very easy and not many pieces to clean. The vacuum is cordless and battery life lasts up to 3-4 rooms hardwood floors, depending on suction setting. Overall it’s straightforward.

The TL;DR is the review title. How I came to this conclusion is a longer story, so I'll tell you what I love about this thing first. Then I'll give you the backstory in case you are trying to decide between the S20 Pro and a robot vac/mop. So, I have no idea how the sensor knows when the floor is dirty, but it does. The first time I used the S20 I used its smart mode and let it tell me what to do. When it showed me it had detected dirt, I went over the area until it switched itself back to regular/smart cleaning. The flooring is dark, so it's hard to tell just by looking how dirty it is. Our apartment is about 1100 square feet, but I'm guessing only about 600-700 of that is hard flooring. It took about 3-4 cycles of cleaning and depleting the battery before the Narwal quit telling me everything was filthy, and stayed in its blue "smart" mode. I would guess I'd spent around 25 minutes mopping before the bossy robot woman voice told me to charge it. I couldn't tell how much dirt it had cleaned off the floors until I went to empty the mop water. It. was. disgusting. (see photo) And this was after near-daily mopping by the robot. Before I bought the S20 Pro, I had read a few reviews with complaints about battery life. Given what it did to get me to the point where the floors were (finally) actually clean, I have zero complaints. Now, I hit the floors about once a week and never run out of battery. Although the S20 Pro isn't self-propelled, strictly speaking, it propels itself forward because of the roller motion. It's not at all fatiguing for me to use, nor is it heavy to lift and carry between rooms or put into its charging base. For reference, I'm a middle aged person in average shape. The S20 has a trigger under the handle that you can use to kick it into max mode temporarily. I use that in the kitchen when I notice greasy spots, or in the bathroom around the toilet (b/c you never know what's lurking there). I really appreciate the sanitizing action during the cleaning process — it makes me feel like I'm not spreading bathroom yuck elsewhere in the apartment. Another big bonus over other options is how clean water is constantly dispensed during the cleaning process. While I don't love the voice used for the S20 Pro, I have to admit it makes use idiotproof and effective. Listen to its loud, bossy voice, and she will tell you what it needs. Charging. Cleaning. Drying. Water. Detergent. Emptying the tank. Honestly, there's a good chance I'd forget something and muck up this expensive purchase if she didn't stay on top of me. I saw a video of the newer model (S30 Pro), and it sounds like Narwal made her a little less harsh. On the negative side, emptying the tank is kind of gross. Our nightly robot vac schedule helps reduce the amount of hair and debris that winds up in the bottom of the S20 Pro tank and filter, but it doesn't eliminate it. I can't just rinse it, because I don't want that junk going down the drain. Best way I've found to clean this is to put in a fine sink strainer, then rinse with the sink sprayer. Take the filter out and rinse it with the sprayer. Then empty the gunk from the strainer into the trash. I don't even want to know what the tank/filter would look like if my floors hadn't been vacuumed by the robot the previous night. The S30 wasn't out when I chose the S20 Pro, but it looks like Narwal made an improvement to the tank design with the newer models. There's a net filter that captures the solid stuff; it seems like that would make for easier cleanup. But not easy enough to make it worth getting rid of the S20 Pro and spending $$$ more. After six months with this mop, I am very, very happy with it. If I needed to replace it I would not bother with the S30, because it lacks some of the features and benefits of the S20 Pro that I really enjoy. I don't have to worry about mixing detergent into the water tank or constantly refilling the detergent dispenser, and the trigger control that adds max power is super easy. Additional info if you're trying to decide between this Narwal and a robot mop… My partner and I each have household responsibilities we care more or less about doing well (or at all, in some cases). Floors are one of those things I'm picky about and he's not. If he makes a mess, a mop and bucket are good enough. He's never going to mop the entire apartment. Until I got the Narwal, it was such an onerous chore that I wouldn't do it as regularly as needed for just basic cleanliness. We have a big dog, and although he's not furry enough to shed a lot or create muddy footprints, a *lot* of dirt comes into our apartment with all the related in and out activity. The communal spaces where we walk him likely harbor a lot of yuck I try not to think about. Every time I'd spot clean with a paper towel or wet wipe they'd come away filthy. Even if I'd very recently mopped. I did not want to walk on the floors barefoot. Or with socks, TBH, b/c they'd pick up the filth. We had a basic robot vac that worked well, but didn't have scheduling or a mopping function. When I began looking at replacing our basic robot with one I thought would automatically clean and mop our floors with little oversight, I discovered that the so-called mops on most robot mop/vacs kind of just wet and wipe. They don't really clean — they dispense a little cleaning solution onto a pad and drag it around the floor. I saw other robot mop/vacs that had spinning scrubbers instead. Those seemed like they'd be better, but I never took a hard enough look at them to know for sure. They were far more expensive, and just knowing I was shopping for a robot mop/vac at all was making my partner crazy. A couple weeks into it, he found a deal on a good brand with decent reviews. "It's this or nothing," he declared. It had the drag-behind pad, but I figured it would settle the argument and clean somewhat better. I didn't know the tank would need constant refilling, and I'd have to handle and wash gross mop pads all the time. While the new robovac/mop did settle the argument, its "mop" didn't get the floors any cleaner. Even when I religiously filled the tiny reservoir with expensive cleaning solution, and changed the mop pad daily. Several hundred dollars later, the best thing I can say about this robot is that it automatically and reliably preps the floors for the Narwal. I wound up buying the Narwal out of my separate account, knowing my partner might be annoyed, but couldn't really complain about it. Now, I don't have much more hands-on time than I was spending to babysit the robot "mop." More importantly, I can finally walk in my apartment barefoot or in socks, on floors that are clean—and feel like it. For the money, or even if money is far less of an issue, I'd get another Narwal wet/dry vac.

I got this a couple weeks ago to clean my apartment’s hard and laminate floors when it was on sale during Prime Day. I don’t write many reviews but I just love what it’s done so far on my floors. Its functionality doesn’t make the thought of cleaning the floors feel like so much of a drag for me anymore. That is because it has saved me a lot of time from having to vacuum and mop afterwards and it is also very intuitive. It will show on its display when you are going over dirty surfaces, even really dirty ones (they call it “High Dirt”). It will also tell you when things need to be changed (i.e. the battery is low and the vacuum needs to charged; the roller is jammed and needs to be removed to address the source of the jam, the clean water filter is low and needs to be filled again, the cleaner needs to be refilled, the roller is dirty and needs self cleaning, the dirty water filter should be cleaned to avoid bacterial growth). I knew my floors were dirty when I started using it but I couldn’t tell how dirty they were. I’ve honestly never come across anything that cleans hard surface floors like this. The dirty water filter was nearly 3/4 filled with close to pitch black dirty water about 3-4 separate times I ran over my floors the first time I used it. It also picks up a lot of hair and other debris at the same time. Cleaning the dirty water filter isn’t bad because the top half captures the solid debris and I use a paper towel or two to easily remove that. The bottom half carries the dirty water and I’ve been emptying that down the toilet. I then rinse out and gently clean the dirty water container, put it back on the base, and the thing dries the dirty water container and cleaned roller brush. My only slight challenge is it really will not stop telling you to clean a dirty roller brush until you put it back on its charging base, let it spend three minutes washing the brush, clean the dirty water tank to avoid bacterial growth, place it back on the base and wait another thirty minutes to get a dry brush and dried dirty water tank to use it again. It could be worse as I know some vacuum mop models require you to manually clean rollers brushes yourself and wait overnight for those brushes to dry for you use it again. But if your floors are really dirty as mine were previously , plan on factoring in at least an extra 2 hours to properly clean 1-2 small to medium-sized rooms. It’s a minor complaint considering my floors have never been cleaner. I do hope Narwal is developing a similar machine that will clean carpet and other fabric surfaces and allow you to use hose attachments to do the same thing on other furniture and surfaces this model it does on hard floor surfaces. Hopefully Narwal is planning to release another machine that can do just that really soon. I’ll likely shell out the money to buy that too based on my experience with this machine. It’s been fabulous for me so far!

I’m in love with this vacuum! The S20 Pro has completely changed the way I clean. My floors have never looked this good — spotless, shiny, and actually feel clean. It’s lightweight, easy to maneuver, and just as easy to empty and wash after use. What makes it even better is the self-cleaning feature that disinfects the roller — such a game changer! I use it every single day because it’s quick, efficient, and makes cleaning almost fun (never thought I’d say that!). If you’re on the fence, just get it. I’m totally addicted to how clean my floors are now.