Arlo Ultra 2 Spotlight Camera 4K HDR (Camera only, SmartHub Sold Separately & is Required to Operate | Wireless Home Security Camera | Color Night Vision, Motion Sensor, 180º View, 2-Way Audio, Black

For the second time I buy an Arlo product that does not meet the spec. It was supposed to to record locally and I checked that the Hub I have (VMB5000) is supported and I have a Storage card installed in it that exceeds the minimum specs required. I tried to reach Arlo support but the phone number they publish on the Web site for the UAE does not support the UAE!!!! They (the European support) gave me a North American number that is no longer in service! I followed a chat session recommendations and the ticket is still opened but no solution, I still can not record locally. This has been going on a few weeks and still unresolved. I had the same problem with the Arlo Video Door bell and I ended up throwing it away.