Does it have an certification?

Hi, thank you for your attention on BASE CAMP SF-999 Smart Bluetooth Helmet. Yes, this helmet is certified by CE EN 1078 (EU), CPSC 16 CFR Part 1203 (USA), ASTM F1447 (USA) FCC (USA); And the recommended age is 5+ years old; The recommended uses are for commuter bike, E-bike or scooter. Any further information needed, just feel free to contact us in time.

Can you play music from other apps like Spotify or Podcasts?

Q: Can you play music from other apps like Spotify or Podcasts? A: Hello, thank you for attention on SF-999 Bluetooth bike helmet. You can play music from Spotify, Podcasts and any other apps from your phone. SF-999 connects your phone to this helmet via Bluetooth, so basically it can play any you have coming from your phone, even calls. Besides, the built-in windproof microphones can transmit your voice clearly to others. What’s more, this helmet won’t block out the ambient sound of the road when you enjoy music, which makes it safer when biking. Any further information needed, just feel free to contact us in time.

I bought an sf 999. how can i activate the bluetooth mode on the helmet?

Hello, thank you for attention on BASE CAMP SF-999 Smart Bike Helmetwith Bluetooth Speakers. First, make sure your phone's Bluetooth connection is active, helmet connection instructions are as follows or view the above video: 1> Long press the helmet power button to power on your helmet; 2> To enter the Bluetooth Pairing interface, find OTHER DEVICES, and select "SF-999"; 3> Once the pairing is successful, the blue indicator will stay on. Hope this is helful to you. Any further information needed, just feel free to contact us in time.

Has the "loud annoying voice prompt during turning" issue been resolved on the current (July2023) model?

Hello, thank you for attention on SF-999 bicycle helmet. We choose to keep the voice prompt mostly in the interest of ultimate safety. Besides, we’ve proposed a upgraded solution that adjusting the volume of voice prompt will also adjust the volume of music and navigation voice. Consulted many customers opinions, we decided to remain the current voice prompt solution. Last but not least, you can add volume by using the "+" button on the remote control, and from medium volume to maximum volume you need to press 15 times. Any further information needed, just feel free to contact us in time.

Age Range	Unisex ‎Adults; 5+ older
Color	Matte Black
Size	‎M-L 56-61cm(22-24 inch)
Style	Half Size
League	sport bike helmet
Team	sport bike helmet
Material Type	PC
Number of Items	1
Outer Material	Polycarbonate (PC)
Features	Adjustable Strap, Bluetooth, Ventilation
Included Components	‎1 x Helmet; 1 x Remote Control ;1 x USB Type-C; 1 x Portable Mesh Bag; 1 x Accessories Box
Batteries Included?	No
Brand	BASE CAMP
Department	unisex-adult
Manufacturer	BASE CAMP
Item model number	SF-999
Product Dimensions	33.3 x 17.81 x 29.39 cm; 385 g
ASIN	B0BYDTW8KB

BASE CAMP SF-999 Bluetooth Smart Bike Helmet, Bike Helmets for Adults Men Women with Built-in Speakers, Microphone and Rear LED Lights with Turn Signals, Smart Communications Cycling Helmet

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